Terms & Conditions

TERMS AND CONDITIONS AGREEMENT

LAST REVISION: [02-June-2016]

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

This Terms of Service Agreement (the "Agreement") governs your use of this website, www.caffebasket.com (the "Website"), Caffè Basket ("Caffè Basket") offer of products for purchase on this Website, or your purchase of products available on this Website. This Agreement includes, and incorporates by this reference, the policies and guidelines referenced below. Caffè Basket reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this Website. Caffè Basket will alert you that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions. Caffè Basket encourages you to review this Agreement whenever you visit the Website to make sure that you understand the terms and conditions governing use of the Website. This Agreement does not alter in any way the terms or conditions of any other written agreement you may have with Caffè Basket for other products or services. If you do not agree to this Agreement (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

I.PRODUCTS

Terms of Offer. This Website offers for sale certain products (the “Products"). By placing an order for Products through this Website, you agree to the terms set forth in this Agreement.

Customer Solicitation: Unless you notify our third party call center reps or direct Caffè Basket sales reps, while they are calling you, of your desire to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further emails and call solicitations Caffè Basket and its designated in house or third party call team(s).  

Opt Out Procedure: We provide 3 easy ways to opt out of from future solicitations. 1. You may use the opt out link found in any email solicitation that you may receive. 2. You may also choose to opt out, via sending your email address to: customercare@caffebasket.com

3. You may send a written remove request to Shop No. F49, Elco Arcade, Almeida Road, Behind Elco Market, and Bandra (West), Mumbai – 400050.

Proprietary Rights. Caffè Basket has proprietary rights and trade secrets in the Products. You may not copy, reproduce, resell or redistribute any Product manufactured and/or distributed by Caffè Basket. Caffè Basket also has rights to all trademarks and trade dress and specific layouts of this web page, including calls to action, text placement, images and other information.

Sales Tax. If you purchase any Products, you will be responsible for paying any applicable sales tax.

Delivery Orders are subjected to

  • Your address falling in the defined delivery area of the nearest Caffè Basket shop

  • The delivery address being mapped to the nearest Caffè Basket shop that delivers in your area

  • Availability of the Caffè Basket shop online

  • In case the delivery locality is not listed in the coffee shop website, delivery orders cannot be placed; however you may choose to pick up your order from the nearest Caffè Basket shop

Menu Details

  • The menu is displayed as per the availability of the menu items in the Caffè Basket shop

  • In case certain menu items are not listed in the menu page, the particular Caffè Basket shop does not/is not carrying those items in the menu

  • In case of non-availability of ordered product at the Caffè Basket shop, the order would not be executed. Same would be informed by the shop to you

  • Product images are for illustration purpose only and the actual product may vary

  • Caffè Basket products are for immediate consumption

II.WEBSITE

Content; Intellectual Property; Third Party Links. In addition to making Products available, this Website also offers information and marketing materials. This Website also offers information, both directly and through indirect links to third-party websites, about nutritional and dietary supplements. Caffè Basket does not always create the information offered on this Website; instead the information is often gathered from other sources. To the extent that Caffè Basket does create the content on this Website, such content is protected by intellectual property laws of the Indian, foreign nations, and international bodies. Unauthorized use of the material may violate copyright, trademark, and/or other laws. You acknowledge that your use of the content on this Website is for personal, noncommercial use. Any links to third-party websites are provided solely as a convenience to you. Caffè Basket does not endorse the contents on any such third-party websites. Caffè Basket is not responsible for the content of or any damage that may result from your access to or reliance on these third-party websites. If you link to third-party websites, you do so at your own risk. 

Use of Website; Caffè Basket is not responsible for any damages resulting from use of this website by anyone. You will not use the Website for illegal purposes. You will(1) abide by all applicable local, state, national, and international laws and regulations in your use of the Website (including laws regarding intellectual property), (2) not interfere with or disrupt the use and enjoyment of the Website by other users, (3) not resell material on the Website, (4) not engage, directly or indirectly, in transmission of "spam", chain letters, junk mail or any other type of unsolicited communication, and (5) not defame, harass, abuse, or disrupt other users of the Website

License. By using this Website, you are granted a limited, non-exclusive, non-transferable right to use the content and materials on the Website in connection with your normal, non commercial, use of the Website. You may not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from Caffè Basket or the applicable third party (if third party content is at issue).

Posting. By posting, storing, or transmitting any content on the Website, you hereby grant Caffè Basket a perpetual, worldwide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. Caffè Basket does not have the ability to control the nature of the user-generated content offered through the Website. You are solely responsible for your interactions with other users of the Website and any content you post. Caffè Basket is not liable for any damage or harm resulting from any posts by or interactions between users. Caffè Basket reserves the right, but has no obligation, to monitor interactions between and among users of the Website and to remove any content Caffè Basket deems objectionable

III.DISCLAIMER OF WARRANTIES

YOUR USE OF THIS WEBSITE AND/OR PRODUCTS ARE AT YOUR SOLE RISK. THE WEBSITE AND PRODUCTS ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CAFFÈ BASKET EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE PRODUCTS OR WEBSITE CONTENT, OR ANY RELIANCE UPON OR USE OF THE WEBSITE CONTENT OR PRODUCTS. ("PRODUCTS" INCLUDE TRIAL PRODUCTS.)

WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CAFFÈ BASKET MAKES NO WARRANTY:

THAT THE INFORMATION PROVIDED ON THIS WEBSITE IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

THAT THE LINKS TO THIRD-PARTY WEBSITES ARE TO INFORMATION THAT IS ACCURATE, RELIABLE, COMPLETE, OR TIMELY.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THIS WEBSITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. 

ASTO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR THAT DEFECTS IN PRODUCTS WILL BE CORRECTED. 

REGARDING ANY PRODUCTS PURCHASED OR OBTAINED THROUGH THE WEBSITE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

IV.LIMITATION OF LIABILITY

CAFFÈ BASKET ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY, OR OTHERWISE, WITH RESPECT TO THE WEBSITE CONTENT AND PRODUCTS AND/OR FOR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID, LESS SHIPPING AND HANDLING, FOR PRODUCTS PURCHASED VIA THE WEBSITE.

CAFFÈ BASKET WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE PRODUCTS IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM (1) THUS OR THE INABILITY TO USE THE WEBSITE CONTENT OR PRODUCTS; (2) THE COST OF PROCURING SUBSTITUTE PRODUCTS OR CONTENT; (3) ANY PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE; OR (4) ANY LOST PROFITS YOU ALLEGE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

V.INDEMNIFICATION

You will release, indemnify, defend and hold harmless Caffè Basket, and any of its contractors, agents, employees, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses, of third parties relating to or arising out of (1) this Agreement or the breach of your warranties, representations and obligations under this Agreement; (2) the Website content or your use of the Website content; (3) the Products or your use of the Products(including Trial Products); (4) any intellectual property or other proprietary right of any person or entity; (5) your violation of any provision of this Agreement; or (6) any information or data you supplied to Caffè Basket. When Caffè Basket is threatened with suitor sued by a third party, Caffè Basket may seek written assurances from you concerning your promise to indemnify Caffè Basket; your failure to provide such assurances may be considered by Caffè Basket to be a material breach of this Agreement. Caffè Basket will have the right to participate in any defense by you of a third-party claim related to your use of any of the Website content or Products, with counsel of Caffè Basket choice at its expense. Caffè Basket will reasonably cooperate in any defense by you of a third-party claim at your request and expense. You will have sole responsibility to defend Caffè Basket against any claim, but you must receive Caffè Basket prior written consent regarding any related settlement. The terms of this provision will survive any termination or cancellation of this Agreement or your use of the Website or Products.

VI.PRIVACY

Caffè Basket believes strongly in protecting user privacy and providing security to the data collected. Please refer to Caffè Basket privacy policy, incorporated by reference herein, which is posted on the Website.

VI.AGREEMENT TO BE BOUND

By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website. 

VII. INTELLECTUAL PROPERTY RIGHTS

By using Caffè Basket or Caffè Basket and other names, graphics, logos, and icons identifying Caffè Basket or its products or services are the proprietary marks of Caffè Basket. These IPR’s may not be used in connection with any product or service that is not offered by Caffè Basket, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Caffè Basket. All other trademarks not owned by Caffè Basket that appear on this site are the property of their respective owners.

VIII. Return and Refund Policy

Return of product and Refund can only be initiated for cases where the customer has received incorrect or damaged product from Caffè Basket.

There is no refund available for an already purchased product, except in cases where the stocks are unavailable and the customer refuses to accept the alternative item.

A normal refund takes place anytime between 3-5 working days for the amount to reflect back in your account. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect on your bank statement/account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by Caffè Basket.

Note that Caffe Basket reserves the right for deciding upon the refund initiation.

IX. Cancellation Policy

Cancellation request can only be acknowledged by Caffè Basket if the particular order has not been processed & dispatched by us.

Kindly get in touch with us by calling our store (number) or write us an email at customercare@caffebasket.com at the earliest possible with the cancellation request.

X. Shipping and Delivery Policies

Caffè Basket will be responsible for the delivery of Cafe Products. We will be operating from 11:00 AM to 8:30 PM on All Days except Sundays. Our orders will be delivered between 30 to 35 mins which is subject to variations based only when the incorrect address provided, change/cancellation of orders from customers end and order placed from outside the delivery radius/area provided by Caffè Basket.

XI. Logistics Policies

Caffè Basket will be responsible for the delivery of Cafe Products either via our own delivery service or via logistics partners.


XII. GENERAL

Force Majeure. Caffè Basket will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott.

Cessation of Operation. Caffè Basket may at any time, in its sole discretion and without advance notice to you, cease operation of the Website and distribution of the Products.

Entire Agreement. This Agreement comprises the entire agreement between you and Caffè Basket and supersedes any prior agreements pertaining to the subject matter contained herein.

Effect of Waiver. The failure of Caffè Basket to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

This Website originates from the Mumbai, Maharashtra. This Agreement will be governed by the laws of the State of Maharashtra without regard touts conflict of law principles to the contrary. Neither you nor Caffè Basket will commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in courts located in State of Maharashtra. By using this Website or ordering Products, you consent to the jurisdiction and venue of such courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement. You hereby waive any right to trial by jury arising out of this Agreement and any related documents.

Statute of Limitation. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related tousle of the Website or Products or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Waiver of Class Action Rights. BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF, RELATING TO, OR CONNECTION WITH THIS AGREEMENT MUST BE ASSERTED INDIVIDUALLY.

Termination. Caffè Basket reserves the right to terminate your access to the Website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and Caffè Basket may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. If your access to the Website is terminated, Caffè Basket reserves the right to exercise whatever means it deems necessary to prevent unauthorized access of the Website. This Agreement will survive indefinitely unless and until Caffè Basket chooses, in its sole discretion and without advance to you, to terminate it.

Domestic Use. Caffè Basket makes no representation that the Website or Products are appropriate or available for use in locations outside India. Users who access the Website from outside India do so at their own risk and initiative and must bear all responsibility for compliance with any applicable local laws.
Assignment. You may not assign your rights and obligations under this Agreement to anyone. Caffè Basket may assign its rights and obligations under this Agreement in its sole discretion and without advance notice to you.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.